Support · Warranty
We stand behind every appliance.
AVIVA appliances are covered by a 2-year limited warranty on parts and labour, with extended coverage on sealed systems and compressors — honoured by our service network across Canada.
Coverage by category
Cooking
2 years parts & labour
5 years on sealed burners and induction generators
Refrigeration
2 years parts & labour
5 years on compressor
Ventilation
2 years parts & labour
Lifetime on stainless body (residential use)
Wine & Beverage
2 years parts & labour
5 years on sealed system
What's covered
- Defects in materials and workmanship under normal residential use
- Parts replacement and labour by an AVIVA-authorized technician
- Service visits scheduled within standard service territories
- Product registered within 60 days of delivery
What's not covered
- Commercial, rental or non-residential installations
- Cosmetic damage from misuse, improper cleaning or installation
- Power-supply issues, water quality or external venting faults
- Products purchased through non-authorized resellers
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